![]() Replace the battery cover over the battery compartment and press down on the four corners of the battery cover until it clicks into place. Line up the groove at the back of the device with the battery cover (the arrow will be pointing down). The ASA accepted the submissions made by both companies on condition that the advertisements complained about are not used again. MWEB offers access to a network of Wi-Fi hotspots both locally and internationally, allowing customers to save on mobile data usage. Push the battery down until it clicks into place. MWEB is also planning to launch Wi-Fi services at other. The company said it had removed references to free Wi-Fi after receiving the complaint. MWEB has launched a new promotion offering two months of free uncapped MWEB Wi-Fi at the Canal Walk shopping centre in Cape Town. Mweb blamed human error and claimed the material referred in the complaint was not identified and amended. Van der Merwe said he was advised by Mweb’s customer care representative that the free Wi-Fi was discontinued in September 2017. In a separate complaint also lodged with the ASA‚ Albert van der Merwe found an advertisement promoting free Wi-Fi access at hotspots around the country misleading. 1 HI As a few may have herd, mweb has teamed up with fon in creating wifi hotspots (giving away free modems and range extenders). Telkom acknowledged its error and said it had rectified the mistake by changing the wording in the advert. Van Ramesdonk said the advertisement was misleading as one only receives a device with 3GB RAM and not 4GB RAM as stated in the commercial. ![]() Paul van Ramesdonk had lodged a complaint with the Advertising Standards Authority (ASA) against a Telkom advertisement which states “Storage: 32 GB‚ 4GB RAM”. Free Wi-Fi and a promise of a handset with more storage turned out to be too good to be true as Mweb and Telkom have had to withdraw their advertisements after complaints that they were misleading.
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